AML & KYC Policy
Our gambling site follows strict rules to prevent illegal activities. This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy helps us stop money laundering and terrorist financing. We work hard to keep our bookmaker site safe from legal and regulatory risks.
Legal Compliance
We operate according to the applicable laws and regulations in the markets where our services are available, as well as relevant international standards. We also follow applicable AML and KYC requirements and aim to meet relevant FATF recommendations to protect our users.
Compliance Department Duties
We have a special team that monitors all transactions on our gambling site. This department creates rules that every employee must follow. They ensure that every player is real and that their documents are valid. By opening an account on our bookmaker site, you agree to follow these rules and accept our checks.
Identity Verification Process
Every player must provide documents to prove who they are. You must upload a clear color photo of a valid government-issued identity document, such as a passport, driver’s license, or national ID card. We might also ask for a recent utility bill or another document to prove your home address. The verification process may also require a valid phone number associated with your account. Our team can ask for extra documents at any time to complete these safety checks.
Withdrawal Rules and Limitations
You can only take money out after we verify your identity. We do not allow withdrawals to bank accounts or wallets that belong to other people.
- All payments must go to the person named on the account;
- Transfers between different players are strictly forbidden;
- We block any attempt to send money to a third party.
Information Sharing and Storage
We may share player data with law enforcement, financial authorities, regulators, or other competent agencies when required by applicable law. By using our gambling site, you agree that your information may be shared when legally required. We keep records of your bets and payments for the period required by applicable laws and regulations. This helps us cooperate with competent authorities during official checks.
Player Responsibilities
You must follow all applicable local and international laws against financial fraud. Every user guarantees that the money they deposit comes from a legal source.
- Avoid any involvement in illegal financial activities;
- Use only your own money for betting;
- Ensure all deposit details match your identity information.
Suspicious Activity and Investigations
If we see strange transactions or signs of fraud, we will start an internal investigation. Our bookmaker site can block your account and stop all payments during this time. We check deposits and withdrawals for unusual activity and may verify whether the sender’s name matches our records. We act according to applicable laws and regulatory requirements when making these decisions.
Additional Checks
We can ask for more information if you try to withdraw money using a different method than your deposit. If you refuse to provide this data, we have the right to restrict or lock your account. During a check, we might ask for:
- Photos of your bank cards where necessary, with sensitive card details appropriately protected;
- Proof of where your money came from;
- Original or certified copies of your identity documents.
High Risk Jurisdictions
Our team performs extra checks on players who live in or move money through high-risk jurisdictions. We apply strict rules to ensure these transactions do not involve proceeds of crime or other prohibited activities.
Liability and Communication
If we block a suspicious account, we are not legally responsible for losses resulting from restrictions applied in accordance with our terms and applicable law. We do not have to disclose the details of our anti-money laundering measures where doing so could compromise our compliance procedures or investigations. We only contact you to ask for documents or to explain why a service is paused when appropriate.
This policy is part of your agreement with our gambling site. You must follow these rules as long as you have an account with us.
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